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Privacy Policy

1. Introduction

Welcome to Siteomation (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and our suite of WordPress plugins (including SiteLinx Social Suite, AI Writer, and others).

2. Information We Collect

When you register for an account, purchase a license, or use our plugins, we collect the following:

  • Account Information: Name, email address, and billing details.
  • License Data: Your website URL (domain), license key status, and plugin usage metrics (e.g., credit counts).
  • Input Data: Text content you submit to our plugins for AI processing (rewriting, summary generation).

3. How We Process Data (The “Cloud Relay”)

Our plugins operate on a “Cloud Relay” architecture to ensure security and performance.

  • AI Processing: When you use features like AI Writing or Review Replies, your input text is transmitted securely via encryption to our private cloud server.
  • No Storage of Content: We process your content solely to generate the response. We do not store your blog posts, reviews, or prompts permanently, and we do not use your data to train public AI models.

4. Google User Data Policy

For users of the SiteLinx Social Suite plugin:

Our application accesses your Google Business Profile data solely to enable the features you request, such as posting updates and replying to reviews.

  • Access: We access your Business Profile listings, reviews, and posts via the Google API.
  • Storage: We cache listing IDs and review data locally on your own WordPress database to improve performance. We do not store your Google credentials on our central cloud servers.
  • Sharing: Your Google User Data is never sold to third parties or used for advertising purposes.

5. Data Retention & Security

We retain your license and account information for as long as your account is active. We employ industry-standard encryption for all data in transit between your website and our Cloud Engine.

6. Contact Us

If you have questions about this policy, please contact us using the live chat widget.